Privacy Policy

Welcome to the qonneq Privacy Policy. This policy describes how Encodata S.r.l. ("we", "our" or the "Company") collects, uses, shares and protects users' personal information when they use our website and services.

The data controller for personal data is:
Encodata S.r.l.
Strada 4, Palazzo Q7, Centro Direzionale MilanoFiori
20057 Assago (MI), Italy
Email: encodata@encodata.com
VAT No.: 13419330157

We collect the following types of information:

• Data you provide voluntarily: first name, last name, email, phone number and company when you fill in contact forms.
• Usage data: information about how you interact with our website, including IP addresses, the browser used, the pages visited and the time spent on the site.
• Cookies and similar technologies: we use cookies to improve the user experience. For more information, please see our Cookie Policy.

We use the data collected to:

• Provide our services and respond to your requests.
• Send communications about our services, including updates and product information.
• Improve and personalise your experience on our website.
• Analyse the use of our website in order to optimise it.
• Comply with legal obligations and protect our rights.

The processing of your personal data is based on:

• Your consent (e.g. when you fill in a contact form).
• The need to perform a contract to which you are a party.
• Our company's legitimate interest in improving its services and communicating with users.
• Compliance with legal obligations.

We keep your personal data only for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by law.

We do not sell your personal data. We may share your data with:

• Service providers that support us in delivering our services (such as hosting or email service providers).
• EmailJS, the service that sends the data entered in the contact form (full name, company, email, phone and message) by email to our mailbox.
• Public authorities or government bodies when required by law.

Under the GDPR, you have the following rights:

• Right of access: you can request a copy of your personal data.
• Right to rectification: you can request the correction of inaccurate data.
• Right to erasure: you can request the deletion of your data.
• Right to restriction: you can request that the processing of your data be restricted.
• Right to data portability: you can request the transfer of your data.
• Right to object: you can object to the processing of your data.

To exercise these rights, contact us at encodata@encodata.com.

We adopt appropriate technical and organisational security measures to protect your personal data against loss, unauthorised access, disclosure, alteration or destruction.

We may update this privacy policy from time to time. In the event of material changes, we will inform you by posting a notice on our website before the changes take effect.

If you have any questions or concerns about our privacy policy or data practices, contact us at:
Email: encodata@encodata.com
Encodata S.r.l.
Strada 4, Palazzo Q7, Centro Direzionale MilanoFiori
20057 Assago (MI), Italy