Your equipment fleet costs more than you think. We'll show you where.
We analyse the data you already have (invoices, service reports, customer records) and give you a report showing waste, risks and potential savings. No devices to install.
P. 02Equipment at customer sites is an investment. Almost nobody manages it like one.
First we show you where you're losing money. Then we help you stop.
Analyse
You share exports from your management system and your invoices. We clean, link and cross-check the data. You get a report with savings levers and a 30, 90 and 180-day plan.
Organise
An AI assistant collects service requests and turns them into complete, categorised tickets. It also handles scheduled maintenance.
Improve
Updated KPIs, a monthly review to make decisions, and ever more accurate analysis, because new data arrives already clean.
What emerges when your data finally talks
Where the spend is concentrated
A few machines and a few providers absorb most of the costs.
Repairs that don't last
The service providers with too many repeat interventions on the same fault.
Overpriced interventions
Jobs that cost far more than average and can be renegotiated or moved in-house.
Water and limescale
Machines in hard-water areas with no water filter, mapped by area.
Repair or replace
The machines that cost more than they're worth.
Data gaps and hidden risks
Missing serial numbers, machines that have disappeared from the records, unrecorded invoices that can turn into unexpected cash outflows.
Every estimate comes with its assumptions and confidence level. No promises, just numbers you can defend.
A report you read in 10 minutes and use for months
- Executive report with summary and decisions
- Full analysis workbook
- Interactive water hardness map
- Savings levers in three scenarios (conservative, base, optimistic)
- 30, 90 and 180-day plan with owners
- KPIs to track over time
Already tested on a real fleet
We applied qonneq to the equipment fleet of an Italian company with thousands of machines at customer sites and more than two and a half years of service history. Within a few weeks, we found concrete savings levers, cash risks that weren't visible, and an action plan agreed with management.
Service requests, finally in order
Today, requests come in by phone, WhatsApp or email, often with no serial number and no clear description. The qonneq AI assistant collects them, asks the right questions and opens a complete ticket.
- Complete requests at first contact
- Automatic scheduled maintenance (overhauls, filter cartridges)
- Every intervention linked to the right machine
Wherever there's a fleet of machines at customer sites
For any company that places equipment at its customers' sites, on loan or rental.
Coffee roasters
Espresso machines, grinders, water filters
Breweries and beverage distributors
Draught systems, refrigerators
Vending and office coffee
Vending machines, capsule machines
Water coolers
Dispensers and chillers
Ice cream and frozen food
Display cabinets and freezers at points of sale
Printers and copiers
Leased multifunction devices
Equipment rental
Forklifts, construction and cleaning machinery
Your industry isn't listed?
If you have machines at customer sites and service invoices, we can analyse them.
Getting started is easier than you think
Data incomplete? That's normal. Finding out what's missing is part of the result.
- List of equipment at customer sites (with serial number and purchase date, if available)
- External service provider invoices or service reports
- In-house workshop interventions
- Customer records
qonneq is Encodata's equipment fleet analysis service. Encodata is a software house with over 40 years of experience in digitalising businesses.
Answers before the call
No. We only work with the data you already have.
Find out what your equipment fleet really costs you
We'll get back to you to arrange a discovery call. No commitment, no installation.
we qonneq everything · we connect all your data